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Pre-arrival for hotels

Blog | Guest Experience | How tos/Guides

Mapping the Hotel Guest Journey From A-Z: A Complete Guide

ByGuestTouch Hours May 26, 2020December 8, 2021

This guide showcases the various stages in the hotel guest journey and elucidates on each of them with information, illustration and right tools to help a hotelier provide his/her guests an exquisite experience.

Read More Mapping the Hotel Guest Journey From A-Z: A Complete GuideContinue

Blog | Text Messaging

How Hotels Can Use WhatsApp As An Effective Communication Channel For Their Guests

ByGuestTouch Hours May 7, 2020December 16, 2021

Hotels can use WhatsApp strategically at the vital touchpoints to communicate effectively with the guests throughout their journey. This article elucidates just that with some amazing real use cases.

Read More How Hotels Can Use WhatsApp As An Effective Communication Channel For Their GuestsContinue

Blog | Guest Experience

Things You Need to Know About the Pre-Arrival Experience For Hotel Guests and Ways to Enhance It

ByGuestTouch Hours December 3, 2019December 8, 2021

This article explains in detail the ‘pre-arrival’ as an essential touchpoint and also gives out the ways in which you enhance that to provide your customers an excellent guest experience.

Read More Things You Need to Know About the Pre-Arrival Experience For Hotel Guests and Ways to Enhance ItContinue

GuestTouch Reviews

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  • Reviews Analytics
  • Get more reviews
  • Instant Review Invite App
  • Reviews Widget for Website
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  • Automated messaging
  • Increase reviews with messaging
  • Get guest feedback with messaging
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    Scroll to top
    • Book a DemoFree Trial

    • Products
      • Reputation Management

        GuestTouch is the best way to get reviews seamlessly, consolidate reviews, respond to guests, and boost your rankings online.

      • Review Responses

        Instill confidence in travelers researching your property with hand-crafted management responses and have 100% responses everywhere.

      • Guest Messaging

        Connect with your potential customers and guests at every stage of their journey.

      • Hotel Website 3.0

        Modern hotel website that drives higher guest engagement and conversion.

    • Features
      • Reviews Dashboard
      • Reviews Analytics
      • Get more reviews
      • Guest Feedback
      • Instant Review Invite App
      • Reviews Widget for Website
      • Concierge page
      • Promote & upsell
      • Pre-arrival guest messaging
      • Automated messaging
      • Increase reviews with messaging
      • Get guest feedback with messaging
      • WhatsApp for Hotels
      • Google Business Messages for Hotels
    • Take a tour
      • Independent Hotels
      • Franchised Hotels
      • Resorts and Lodges
      • B&Bs and Inns
      • Serviced Apartments
      • Extended Stays
      • Vacation Rentals
      • Multi-Properties
    • Price Plan
    • Resources
      • Guests Testimonials

        See real guests reviews

      • Blog

        Research, tips, and best practices

      • e-books

        How-tos, strategies & more!

      • Customer Stories

        Hear real customer stories

      • Integrations

        Seamlessly integrate your property management suite

      • Integrations

        Seamlessly integrate your property management suite

    • Contact Us
    • Login
    • Phone

      (855) 255-1548

    • Email

      team@guesttouch.com