Next Generation Guest Reviews, and Text Messaging Solution for

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Reputation Management

Next Generation Reputation Management

Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically.

95% of bookings are influenced by reviews.

"We've seen 5x jump in reviews volume and 67% increased TripAdvisor ranking already. I love the review widget that showcases fresh reviews to website visitors helping with more conversions and we are saving more than 8 hours to respond to reviews every week, and support is great!"

David, Director of Operations, Lexen Hotel

Review Responses

Comprehensive Review Responses

Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews.

77% of travellers more likely to book when business responds to reviews.

“This saves us hours, and helps us have professional responses across all sites as managing reviews can be difficult for staff who has 100 things to do”

David Ramirez, Director of Sales

Engage

Guest Messaging Platform

Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue.

“Guests love the pre-arrival and check-in message that gives them all the details and convenience of connecting with us at all stages, requesting services and upgrades with ease

Anzor Khilal, Front Desk Manager

WebChat

Fully Automated Chatbot

AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA will visit your hotel website first to learn more. WebChat engages your website visitors 24/7, and in 100+ languages to boost direct bookings and conversion rate.

"It's a gamechanger to be able to engage website visitors automatically, answer questions, capture, and convert those leads to bookings!"

Jennifer, Revenue Manager

Websites

Cutting-Edge Hotel Website

Your website is your lowest cost online channel so make sure you get the best results. Maximize your direct revenue websites designed and optimized for modern hoteliers to increase occupancy and revenue with features that help influence, engage and convert your website visitors.

88% travellers with smartphone would switch to another site if yours doesn’t satisfy their needs

GuestTouch: the obvious choice for hospitality businesses

We streamlined our guest communication and guest experience. Guests love the contactless features of messaging and the simplicity of connecting with us at any stage of their stay journey, we are collecting more reviews/feedback than ever before. The staff loves the simplicity of the interface and cool features like WhatsApp alerts

Ricky, Owner, Sunset Inn

Why GuestTouch?

Designed for modern hoteliers, GuestTouch offers:

Integrates instantly

Realworld Results

More than doubled direct conversion and 2x increase in website leads.

It just works! We have been able to eliminate our physical brochures completely, guests love it, especially now. It’s a very efficient operationally. We have more than doubled our reviews, and we get leads through our webchat every day.

Ricky Patel,
Co-Owner and General Manager

Mountain Laureal Cabin Rentals

With Guest Messaging

With
Guest Messaging

293

Reviews

Before Guest Messaging

Before
Guest Messaging

Reviews

With
Guest Messaging

293

Reviews

Before
Guest Messaging

Reviews

Realworld Results

Great Product and Great Results!

Personalized service is key to our brand. Guests love the pre-arrival message and personalized check-in – GuestTouch messaging gives guests and us lots of conveniences to be able to connect and provide great service at all stages of their stay. Our reputation management has become a breeze with GuestTouch.

David Desai,
Director of Operations

Mountain Laureal Cabin Rentals

With Guest Messaging

With
Guest Messaging

505

Reviews

Before Guest Messaging

Before
Guest Messaging

Reviews

With
Guest Messaging

505

Reviews

Before
Guest Messaging

Reviews

Drive more sales, connect with
customers, and deliver the best
customer experiences

Drive more sales, connect with customers, and deliver the best customer experiences.

Frequently Asked Questions

So, what is GuestTouch?

GuestTouch is the most loved reputation and guest messaging platform that is revolutionizing the way hotels manage and elevate guest experiences. It’s our mission to help hotels connect with more customers, elevate the guest experience, and drive revenue!

Why GuestTouch?

Premium products with top features without the premium pricing! GuestTouch offers you all in one premium solutions with affordibility. With all in one solutions you can own complete guest experience from booking to check out to beyond- no more managing multiple solutions for reputation management, guest engagement or guest messaging!

Can I talk to someone?

Absolutely! Just email team@guesttouch.com, go to our contact page from our menu, or book a free demo to schedule a meeting instantly.

Next Generation Guest Reviews, and Text Messaging Solution for

GuestTouch: the obvious choice for hospitality businesses

Realworld Results

More than doubled direct conversion and 2x increase in website leads.

Ricky Patel, Co-Owner and General Manager

Mountain Laureal Cabin Rentals

With Guest Messaging

With Guest Messaging

Before Guest Messaging

Before Guest Messaging

With Guest Messaging

Before Guest Messaging

Realworld Results

Great Product and Great Results!

David Desai, Director of Operations

Mountain Laureal Cabin Rentals

With Guest Messaging

With Guest Messaging

Before Guest Messaging

Before Guest Messaging

With Guest Messaging

Before Guest Messaging

Drive more sales, connect with customers, and deliver the best customer experiences

Ricky Patel,
Co-Owner and General Manager

With
Guest Messaging

Before
Guest Messaging

With
Guest Messaging

Before
Guest Messaging

David Desai,
Director of Operations

With
Guest Messaging

Before
Guest Messaging

With
Guest Messaging

Before
Guest Messaging

Drive more sales, connect with
customers, and deliver the best
customer experiences