Guest Engagement & Complete Review Response Solution for Hotels

Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for New Age Hoteliers.

Boost Guest Engagement | Save Time | Improve Guest Scores | Drive Bookings

Power Your Hotel with Next Generation Solution

Next Generation Reputation Management

Influence Your Customer’s Booking Decisions with Cutting-Edge Reputation Management: Easily get more reviews, improve your scores, analyze reviews and respond to reviews across all sites, automatically.

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Comprehensive Review Responses

Instill confidence in travelers researching your property:
Engage with your guests across all the sites with professional responses across all the major sites which influences your bookings.

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Guest Messaging Platform

Easily communicate with your guests and potential customers at all stages of their journey. A robust and simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue.

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Cutting-Edge Hotel Website

Not your typical website, but a 24/7 marketing engine: Stunning design, lightning fast, SEO driven precise content, WebChat, mobile friendly with ADA View widget to make it simple for everyone to interact on the go, to drive top results.

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Fully Automated Solutions for New Age Hoteliers

Review Marketing

Your Review Marketing influences millions of booking decisions on OTAs and search sites to encourage travelers to book your hotel.

Guest Messaging

Guest Messaging allows your pontetial customers and your guests to connect with your hotel easily to drive direct bookings, provide great experience drive and great reviews.

Feedback and Reviews

GuestTouch automatically collects feedback and reviews from all your guests through diffrent mediums like email and text easily, so you can generate more reviews and stand out.

Actionable Insights

Actionable insights to stand out and grow your revenue. See all your reviews and feedback, online insights and location information in a single dashboard. Unlock full potential with actionable marketing insights. Get customized reports that helps to make impact changes and helps you stand out to drive bookings.

Unlock Your Full Potential with All-In-One Solution

Get More Reviews Easily

Super simple way to get reviews instantly from your guests, helping you stand out and be obvious choice for customers.

Improve your Scores

Ability to easily get reviews and feedback allows you to proactively identify at risk customers immediately and generate reviews seamlessly

Get Instant Feedback

Unlike traditional surveys GuestTouch Feedback is one-click, and allows you to have insights in seconds, so you can immediately identify, reach, and retain at-risk customers.

Message Your Guests and Potential Customer

GuestTouch messaging platform allows you to interact with your customers at every stage of their journey

Respond to Your Reviews

Truly stand out with personal touch. No need to respond to reviews from scratch anymore. Respond to all reviews professionally and with personal touch across all major booking sites and Google.

WebChat

WebChat Turn your website traffic into relations and bookings. Give your visitors easier access to engage with you

Automate with PMS Integration

Autopilot: GuestTouch can integrate with your PMS to run everything automatically, from greeting guests with personalized messages, checking in periodically, collecting reviews and feedback.

Marketing insights that drives results

See guests insights like never before and unlock revenue opportunities for upsell and future bookings.

People love what we do

GuestTouch has helped reduce the stress level associated with managing reviews and professionally engaging with guests on the various platforms. GuestTouch makes it easy not having to worry about that aspect of the operations. It easily pays for itself each month in time savings. It has been huge for our boutique portfolio.

GuestTouch helped us generate reviews seamlessly from our guests. For hotels nowadays, we observed that some guests are increasingly using reviews as a threat/weapon or tool. The vast majority of our guests that had a great experience did not leave reviews, even when asked or solicited. This has changed now with GuestTouch. GuestTouch is the best decision I’ve made for this hotel so far.

We have used several systems before, Review management with GuestTouch is much, much easier. Another aspect we love is connecting with guests with messaging has helped us streamline our guest communication from pre-arrival to check-out, and guests love it too!

Managing reviews daily is difficult for GM of a boutique property like us who has 100 other things to do. I appreciate GuestTouch and its team for what they do for us.

Partnerships with Industry Leaders

Integrated with systems that work for you. Our partnerships ensure quick, easy to implement and better usage for hotel staff. We’re proud to be supported by partners in our mission to build a modern guest experience system.

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