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How tos/Guides

Actionable tactics on connecting with customers, acing online reputation and driving bookings consistenly

Mastering Airbnb Reviews & Responses: The Property Manager's Quick Guide (With Examples)

This guide will equip you with the knowledge and strategies to master the Airbnb review system. You'll learn how to respond effectively to both positive and negative reviews, leveraging them to increase your visibility and attract more bookings.

How to Pass Your Next Brand QA Inspection: A Simple Framework for Hoteliers

This guide offers a framework to excel in your next inspection through mastering brand standards and analyzing guest feedback. Learn to identify improvements and address issues proactively using GuestTouch's powerful tools. Create a culture of excellence through team-driven QA processes and thorough self-inspections. Build your online reputation with GuestTouch's platform - Try GuestTouch today, book a demo!

Guide to Airbnb Review Policies: How to Remove/Report Airbnb Reviews (With Examples)

Navigate Airbnb's review policies confidently with this comprehensive guide for property managers. Learn the exact criteria for reporting reviews, understand Airbnb's removal policies, and get clarity on what constitutes a policy violation. With clear explanations and pro tips for handling review challenges effectively, discover when and how to take action while protecting your property's reputation. Perfect for property managers looking to understand review policies and streamline their review management process.

Quick Guide: FTC Rules for Online Reviews – What Every Hotel Needs to Know

Online reviews are the heartbeat of any hotel’s reputation and consistent bookings, making compliance with the latest FTC rules essential. This quick guide covers everything you need to know about managing reviews honestly, avoiding fake feedback, and building trust with guests. Discover the 7 must-know rules—from respecting reviewers’ voices to staying transparent with incentives. Ready to foster lasting guest relationships and ensure compliance? Dive in!

Craft Hotel Welcome Message Like No Other with These Stunning Templates

In this article, we’ll show you how to craft welcome messages that leave a lasting impression. With stunning templates and creative ideas, you’ll learn how to make every guest feel like a VIP from the moment they arrive. Discover how a warm, personalized welcome message can set the tone for an amazing stay, boost guest satisfaction, and turn first-time visitors into loyal regulars.

Interesting Ways In Which Hotels Can Redefine Hospitality With Automation

Explore how harnessing automation technologies transforms hotel operations and guest experiences from standard to exceptional. Dive into the journey of innovation where streamlined check-ins, personalized services, and operational efficiencies are not just aspirations but realities, setting a new benchmark in hospitality excellence.

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