Blog | GuestTouch

Quick Guide: FTC Rules for Online Reviews – What Every Hotel Needs to Know

Online reviews are the heartbeat of any hotel’s reputation and consistent bookings, making compliance with the latest FTC rules essential. This quick guide covers everything you need to know about managing reviews honestly, avoiding fake feedback, and building trust with guests. Discover the 7 must-know rules—from respecting reviewers’ voices to staying transparent with incentives. Ready to foster lasting guest relationships and ensure compliance? Dive in!

Reputation Management

How tos/Guides

Miracles Of Using Hotel Guest Messaging: Save Time, Boost Revenue, And Delight Guests

Discover the transformative power of hotel guest messaging to streamline operations, boost engagement, and elevate guest satisfaction. Learn how adopting advanced communication tools can save time, enhance service delivery, and drive revenue through personalized guest interactions.

Text Messaging

Craft Hotel Welcome Message Like No Other with These Stunning Templates

In this article, we’ll show you how to craft welcome messages that leave a lasting impression. With stunning templates and creative ideas, you’ll learn how to make every guest feel like a VIP from the moment they arrive. Discover how a warm, personalized welcome message can set the tone for an amazing stay, boost guest satisfaction, and turn first-time visitors into loyal regulars.

How tos/Guides

Do More With Less: Achieve This With Streamlined Hotel Guest Communication

In this article, dive into how streamlined hotel guest communication can take your hotel from "meh" to marvelous. Learn how to turbocharge your response times, resolve issues in a snap, and create a seamless experience that keeps guests coming back for more.

Text Messaging

Guest Experience

Don't Take Them For Granted: Here's How To Craft Thoughtfully Personalized Responses To Positive Hotel Reviews

Ready to master the art of crafting personalized responses to positive hotel reviews? Explore our guide packed with expert tips and sample responses to deepen guest connections and elevate your hotel's reputation.

Review Responses

Interesting Ways In Which Hotels Can Redefine Hospitality With Automation

Explore how harnessing automation technologies transforms hotel operations and guest experiences from standard to exceptional. Dive into the journey of innovation where streamlined check-ins, personalized services, and operational efficiencies are not just aspirations but realities, setting a new benchmark in hospitality excellence.

How tos/Guides

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Actionable Tactics on Hotel Reputation, Reviews, Guest Messaging, and more!

Quick Guide: FTC Rules for Online Reviews – What Every Hotel Needs to Know

Miracles Of Using Hotel Guest Messaging: Save Time, Boost Revenue, And Delight Guests

Craft Hotel Welcome Message Like No Other with These Stunning Templates

Do More With Less: Achieve This With Streamlined Hotel Guest Communication

Don't Take Them For Granted: Here's How To Craft Thoughtfully Personalized Responses To Positive Hotel Reviews

Interesting Ways In Which Hotels Can Redefine Hospitality With Automation

Get bright ideas and best practices delivered straight to your inbox