Guest Testimonials
Hear from real guests with real reviews on TripAdvisor, Google & other sites
GuestTouch is helping hotels build delightful guest experiences, and their guests are starting to take notice. Here’re real TripAdvisor, Google and other reviews that shows guest’ love for GuestTouch Messaging
Everything worked and they sent us text messages upon arrival and departure letting us know that they care and are available for any questions or requests..
Christina M
on Google
They even send you a complimentary text when you first check in and get to your room saying if you need anything from them, you can text them right there …
Brian M
on Google
They even responded to my messages right away and was very quick to let me know if a rollaway bed was available...
Elizabeth S
on Tripadvisor
Excellent value and very friendly staff! Will 100% stay again next time I’m in the city. The welcome text messages are a NICE TOUCH as is the candy in Reception!
Eoghan G
on Google
Mr. Ricky sent me a text message to welcome us to the property, which provided the wifi password and let us know we could contact him for any requests.
Guest
on Google
He made us feel like guests in his home - from the WELCOME TEXT, to his warm greeting upon arrival. I would definitely come back again.
Guest
on Tripadvisor
The welcome text messages are a NICE TOUCH as is the candy in reception! Breakfast in the morning included cereal. Toast and yogurts.
Guest
on Tripadvisor
great service and THE TEXT MESSAGE CONTACT IS A GREAT WAY to serve the guests, super fast and efficient ♥️
Ruddy A
on Google
THEY WERE GREAT at communicating even through text, which I loved!
Kenny
on Tripadvisor
Front office checked in with us through text message about time of arrival and if we had any other concerns—thought that was VERY PERSONABLE
Mike and Sharlene
on Tripadvisor
The phone & text service was VERY CONVENIENT, I could ask any questions I wanted via text..
Guest
on Tripadvisor
But here's the BEST thing to me: I was able to communicate with hotel staff at any time by text message and receive an immediate response.
Mary
on Yelp