Easy to use Guest Messaging designed for Hotels of all sizes
Enable messaging for your customers
Enable Guest Messaging to allow your potential guests to connect with your hotel easily.
Take the work out of arrival, mid-stay and departure messaging. Automatically welcome each guest with personalized messages and with relevant information like WiFi, check-out time, breakfast time, etc.
Real-Time Messaging Service
Easily respond to incoming messages faster right from desk computer. Alerts and notifications ensures your staff will never miss a message.
Automated & Template messages
Save time and automatically communicate key information to your guests with automated messages and saved templates.
Integrate with your Hotel PMS (Property Management System)
While helping a guest, view past conversations, internal staff notes and guest preferences to better understand their needs. With the addition of your guest’s phone number, the guest profile can be linked to social profiles, allowing your hotel to further nurture guest loyalty.
Additional Guest Messaging Features to Improve Your Guest Experience
A trackable communication tool to enhance and monitor guest engagement
Give your website visitors easier access to engage with you and convert more bookings with on-the-go website messaging.
Collaborate with your teammates by using internal conversation notes that only you can see.
Respect guests’ privacy and manage opt-out with ease, settings provide industry standard opt-in/opt-out support.