Blog | GuestTouch

How Hotel Automation Technology Is An Add-On And Not A Replacement For Your Regular Hotel Functions

This article talks about improving the hotel guest experience with new-era automation technology without replacing human warmth and contribution.

How tos/Guides

Text Messaging

How Hotel Guest Messaging Solution Can Redefine The Hotel Guest Experience

This article talks about redefining the whole guest journey experience at your property with an automated messaging solution with immense potential to save the day at every touchpoint.

Text Messaging

Guest Experience

Here's A Promise To Increase Direct Bookings For Small Properties

This article talks about how to drive sales and increase conversions for small properties with more direct bookings.

Hotel Website

Reputation Management

Manage Criticism Well: Here's How To Respond To A Bad Hotel Review

This article uses real examples of negative review responses to help the hotel customer service craft stellar personalized reviews to pacify disgruntled guests.

Review Responses

Reputation Management

Improve Vacation Rental Reviews By Using These 10 Surefire Methods

Having a vacation rental means you play a pivotal role in the world of hospitality and you must attract more guests and, in turn, more reviews to get your rental business going.

Reputation Management

Review Responses

The Days Of Copy-Paste Are Over! Here’s How To Respond Uniquely To the Positive And Negative TripAdvisor Reviews

This article talks about the importance of providing personalized and unique hotel review responses against copy-paste responses to instill trust and credibility among travelers.

Review Responses

Reputation Management

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Actionable Tactics on Hotel Reputation, Reviews, Guest Messaging, and more!

How Hotel Automation Technology Is An Add-On And Not A Replacement For Your Regular Hotel Functions

How Hotel Guest Messaging Solution Can Redefine The Hotel Guest Experience

Here's A Promise To Increase Direct Bookings For Small Properties

Manage Criticism Well: Here's How To Respond To A Bad Hotel Review

Improve Vacation Rental Reviews By Using These 10 Surefire Methods

The Days Of Copy-Paste Are Over! Here’s How To Respond Uniquely To the Positive And Negative TripAdvisor Reviews

Get bright ideas and best practices delivered straight to your inbox