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Actionable Tactics on Hotel Reputation, Reviews, Guest Messaging, and more!

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Reputation Management
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Review Responses
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Guest Experience
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Text Messaging
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Hotel Website
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Hotel Reviews - Why Fresh Reviews Matter

Fresh hotel reviews are more likely to give an accurate representation of the experience at your property to the guests. This article talks about the importance of keeping the consistent review flow going followed by examples and screenshots.

Reputation Management

Types Of WebChat For Your Hotel Website & Their Benefits

This article elucidates the various types of WebChat for your hotel website along with their pros and cons and also stresses upon the importance of using a Hybrid WebChat to provide a perfect guest experience.

Hotel Website

Using Hotel Guest Messaging For Social Distancing During Coronavirus

This article talks about how the hoteliers can make an effective use of their Hotel Guest Messaging to provide a safe and healthy stay to their guests during the Coronavirus outbreak.

Text Messaging

Hotel Coronavirus Cancellation and Refund Reviews: Exploring the OTA Policies

Hotel Coronavirus Cancellation & Refund might not be too shocking for a hotelier given the present situation. Here's how to take the help of the OTAs to combat this:

Guest Experience
How tos/Guides

Hotel Coronavirus Communication With Guests (Modes & Templates)

This article explains how the Hotel Coronavirus Communication can be used effectively to adhere to social distancing and to provide the guests with a seamless experience even in such crucial times. Here are a good amount of templates and examples too to make the point clear:

Guest Experience
Text Messaging

Getting Hotel Bookings Amid Coronavirus Outbreak

This article gives out some of the most essential and practical tips to keep your hotel business going by still being able to drive more hotel booking amid Coronavirus.

Guest Experience

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