Actionable Tactics on Hotel Reputation, Reviews, Guest Messaging, and more!

How Hotels Can Use WhatsApp As An Effective Communication Channel For Their Guests

Hotels can use WhatsApp strategically at the vital touchpoints to communicate effectively with the guests throughout their journey. This article elucidates just that with some amazing real use cases.

Coronavirus Checklist For The Hoteliers: Things To Do To Overcome The Black Swan

How Hotels Can Prepare For A Strong Comeback Post COVID-19 Using the Digital Technologies

This article talks about the current steps and strategies that show how hotels can prepare for a strong comeback post COVID-19, restoring things to their original state, even if at a slow-pace.

Hotel Reviews - Why Fresh Reviews Matter

Fresh hotel reviews are more likely to give an accurate representation of the experience at your property to the guests. This article talks about the importance of keeping the consistent review flow going followed by examples and screenshots.

Types Of WebChat For Your Hotel Website & Their Benefits

This article elucidates the various types of WebChat for your hotel website along with their pros and cons and also stresses upon the importance of using a Hybrid WebChat to provide a perfect guest experience.

Using Hotel Guest Messaging For Social Distancing During Coronavirus

This article talks about how the hoteliers can make an effective use of their Hotel Guest Messaging to provide a safe and healthy stay to their guests during the Coronavirus outbreak.