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Blog | Review Responses

The Positive Sandwich Method For Responding to Online Reviews And How to Move Beyond That!

ByGuestTouch Hours November 26, 2019December 8, 2021

This article explains the positive sandwich method in detail as one of the effective strategies while responding to Online Reviews and at the same time suggests how to move beyond that to avoid canned responses.

Read More The Positive Sandwich Method For Responding to Online Reviews And How to Move Beyond That!Continue

Blog | Text Messaging

Why Text Messaging Matters in Hotel Industry

ByGuestTouch Hours November 18, 2019December 8, 2021

This article stresses upon the importance of text for hotel message business and shows how it can be used effectively.

Read More Why Text Messaging Matters in Hotel IndustryContinue

Blog | Reputation Management

How To Remove Reviews From TripAdvisor

ByGuestTouch Hours November 8, 2019December 16, 2021

This article describes the situations in which a TripAdvisor review can be removed and explains the steps to be taken for each of them, besides the commonly opted solution of ‘TripAdvisor review it.’

Read More How To Remove Reviews From TripAdvisorContinue

Blog | Reputation Management

How To Improve Your Hotel’s Popularity Ranking On TripAdvisor

ByGuestTouch Hours November 5, 2019December 16, 2021

This article explains TripAdvisor’s Popularity Ranking for hotels and the require procedure, thereby suggesting the ways in which you can turbocharge it.

Read More How To Improve Your Hotel’s Popularity Ranking On TripAdvisorContinue

Blog | How tos/Guides | Review Responses

How to Respond to the Reviews On Expedia (Expedia.com & Hotels.com)

ByGuestTouch Hours October 31, 2019December 8, 2021

Expedia reviews are important! But responding to each of them is even more important. In this article, we walk you through a handy process of how to respond to the reviews on Expedia & Hotels.com

Read More How to Respond to the Reviews On Expedia (Expedia.com & Hotels.com)Continue

Blog | Review Responses

Best Practices For Responding to Online Reviews (With Templates)

ByGuestTouch Hours October 22, 2019December 16, 2021

This article provides tips and insights on things one should avoid doing while drafting a hotel review response.

Read More Best Practices For Responding to Online Reviews (With Templates)Continue

Blog | How tos/Guides | Review Responses

How to Respond to the Reviews On Booking.com (Steps)

ByGuestTouch Hours October 17, 2019December 16, 2021

In this article, we walk you through a step-by-step tutorial on how to respond to the reviews on Booking.com with zero difficulties!

Read More How to Respond to the Reviews On Booking.com (Steps)Continue

Blog | How tos/Guides | Review Responses

How to Respond to TripAdvisor Hotel Reviews (Guide With Visual Demo & Tips)

ByGuestTouch Hours October 11, 2019December 8, 2021

To respond to Tripadvisor hotel reviews, hoteliers must be aware of a step-by-step-process along with the importance of curating responses to the reviews in the first place. With this article, we seem to have struck the right chord!

Read More How to Respond to TripAdvisor Hotel Reviews (Guide With Visual Demo & Tips)Continue

Blog | Reputation Management

Why Your Hotel Reputation Management Over the OTAs Matter!

ByGuestTouch Hours October 9, 2019December 8, 2021

This article explains the importance of the hotel reputation management over the OTA platforms explaining the need for the hoteliers to balance their relationship with the OTA giants in the best interests of their overall online profile and to get more bookings.

Read More Why Your Hotel Reputation Management Over the OTAs Matter!Continue

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GuestTouch Reviews

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  • Reviews Dashboard
  • Reviews Analytics
  • Get more reviews
  • Instant Review Invite App
  • Reviews Widget for Website
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  • Promote & upsell
  • Pre-arrival guest messaging
  • Automated messaging
  • Increase reviews with messaging
  • Get guest feedback with messaging
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  • WhatsApp for Hotels
  • Transaction & Stay Emails
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    Scroll to top
    • Book a DemoFree Trial

    • Products
      • Reputation Management

        GuestTouch is the best way to get reviews seamlessly, consolidate reviews, respond to guests, and boost your rankings online.

      • Review Responses

        Instill confidence in travelers researching your property with hand-crafted management responses and have 100% responses everywhere.

      • Guest Messaging

        Connect with your potential customers and guests at every stage of their journey.

      • Hotel Website 3.0

        Modern hotel website that drives higher guest engagement and conversion.

    • Features
      • Reviews Dashboard
      • Reviews Analytics
      • Get more reviews
      • Guest Feedback
      • Instant Review Invite App
      • Reviews Widget for Website
      • Concierge page
      • Promote & upsell
      • Pre-arrival guest messaging
      • Automated messaging
      • Increase reviews with messaging
      • Get guest feedback with messaging
      • WhatsApp for Hotels
      • Transaction & Stay Emails
      • Google Business Messages for Hotels
    • Take a tour
      • Independent Hotels
      • Franchised Hotels
      • Resorts and Lodges
      • B&Bs and Inns
      • Serviced Apartments
      • Extended Stays
      • Vacation Rentals
      • Multi-Properties
    • Price Plan
    • Resources
      • Wall of love

        See testimonials from customers

      • Guests Testimonials

        See real guests reviews

      • Blog

        Research, tips, and best practices

      • e-books

        How-tos, strategies & more!

      • Customer Stories

        Hear real customer stories

      • Integrations

        Seamlessly integrate your property management suite

    • Contact Us
    • Login
    • Phone

      (855) 255-1548

    • Email

      team@guesttouch.com