This article explains the positive sandwich method in detail as one of the effective strategies while responding to Online Reviews and at the same time suggests how to move beyond that to avoid canned responses.
This article stresses upon the importance of text for hotel message business and shows how it can be used effectively.
This article describes the situations in which a TripAdvisor review can be removed and explains the steps to be taken for each of them, besides the commonly opted solution of ‘TripAdvisor review it.’
This article explains TripAdvisor’s Popularity Ranking for hotels and the require procedure, thereby suggesting the ways in which you can turbocharge it.
Expedia reviews are important! But responding to each of them is even more important. In this article, we walk you through a handy process of how to respond to the reviews on Expedia & Hotels.com
This article provides tips and insights on things one should avoid doing while drafting a hotel review response.
In this article, we walk you through a step-by-step tutorial on how to respond to the reviews on Booking.com with zero difficulties!
To respond to Tripadvisor hotel reviews, hoteliers must be aware of a step-by-step-process along with the importance of curating responses to the reviews in the first place. With this article, we seem to have struck the right chord!
This article explains the importance of the hotel reputation management over the OTA platforms explaining the need for the hoteliers to balance their relationship with the OTA giants in the best interests of their overall online profile and to get more bookings.