Blog | GuestTouch

How Hotels Can Use the WhatsApp Business API for Guest Communication: The No-BS Guide (GuestTouch)

Learn how hotels can easily use the WhatsApp Business API to automate guest messaging, send WhatsApp or SMS based on guest location, support multiple languages, and streamline operations using GuestTouch. A simple, hotel-friendly guide to setup, automation, and best practices.

Text Messaging

Guest Experience

Smarter Guest Messaging for Hotels: WhatsApp ↔ SMS Smart Routing + Multilingual Automation

Automate guest messaging with GuestTouch. Send multilingual WhatsApp & SMS messages instantly—right channel, right language, every time.

Text Messaging

Guest Experience

11 Practical Ways to Boost Guest Satisfaction (with examples)

Improve your hotel's guest experience and guest satisfaction! Discover 11 practical ways to boost satisfaction, drive loyalty, & get more positive reviews. Examples included.

Guest Experience

Hotel Noise Complaints: How to Handle Them In Person and In Reviews (With Examples)

Strategies to handle hotel noise complaints both during guest stays and in online reviews. Includes real conversation scripts, response templates, and prevention tactics

Reputation Management

The Hotelier's Guide: AI and the Human Touch in Online Reviews - Best Practices and Examples

Using AI & human interaction to elevate your online reputation and review responses. See real examples and best practices.

Reputation Management

Understanding Tripadvisor's New Rating Updates: A Quick Guide for Hoteliers

Learn how Tripadvisor's shift to decimal ratings affects your hotel, what stays the same, and actionable steps to maintain or improve your scores in this comprehensive guide.

How tos/Guides

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Actionable Tactics on Hotel Reputation, Reviews, Guest Messaging, and more!

How Hotels Can Use the WhatsApp Business API for Guest Communication: The No-BS Guide (GuestTouch)

Smarter Guest Messaging for Hotels: WhatsApp ↔ SMS Smart Routing + Multilingual Automation

11 Practical Ways to Boost Guest Satisfaction (with examples)

Hotel Noise Complaints: How to Handle Them In Person and In Reviews (With Examples)

The Hotelier's Guide: AI and the Human Touch in Online Reviews - Best Practices and Examples

Understanding Tripadvisor's New Rating Updates: A Quick Guide for Hoteliers

Get bright ideas and best practices delivered straight to your inbox