Maximize your Direct Revenue

Websites designed and optimized for modern hoteliers
to increase occupancy and revenue

Trusted By

Refreshingly Simple. Best in Class. Loved by Hotels of all sizes.

Your website is your best sales channel

Your website is your lowest cost online channel so make sure you get the best results. If your website does not offer an best optimised experience on various devices: mobile, desktop, and tablet, customers will just book elsewhere!

Conversion is not entirely about looks!

Conversion is not entirely about looks! Many companies design beautiful websites but that is not good enough! Your website needs to be beautiful and built to drive sales. Conversion is at the core of our strategy. We deliver beautiful websites that are designed to influence visitors and drive sales.

Engage your website visitors with AI powered WebChat

Engaging website visitors drives conversions! Up to 60% of travel shoppers who book through an OTA will visit your hotel website first to learn more. WebChat engages your website visitors, provides relevant information and connects to hotel staff with leads and questions and helps converts those visitors.

Your visibility drives sales!

You can’t compete well if you aren’t visible! Your website must show up prominently on search results. Leverage your website to generate direct sales by making sure it is visible at all stages in the customer’s journey to booking.

Social proof to drive conversions

95% of travelers read reviews before booking. Don’t give your customer reason to leave your
website, showcase the best and fresh reviews from trusted sources like Booking, Expedia, Hotels.com, TripAdvisor and Google with one of a kind Reviews Widget!

Built to Influence Bookings

Mobile First

16 Languages

Never Out of Date

Fast Loading

Highly Customizable

Optimized For Direct Sales

Responsive

Live Reviews

Optimized Website Guest Experience

Scalable

Group Functionality

Tight Integration With Booking Engine

Connect with booking engine of your choice

Technologies evolve, don’t get stuck with one booking engine. With GuestTouch you can connect with booking engine of your choice. If you decide to update your channel manager or booking engine, your website booking engine will get updated.

ADA Widget to Make your website Inclusive

One-in-Five Users Require Accommodations to Use Your website in United States. Make your website easily accessible for people with disability.

Strategic Reports

GuestTouch provides you with performance reports and tracks key metrics and optimize your website’s performance.

Additional Features

Success Manager

A dedicated Success Manager whose #1 priority is to help you engage online travel shoppers and achieve digital marketing greatness.

Content Specialist

A Content Specialist to write a compelling website designed for conversion. Share your story with more potential travel shoppers.

SEO Specialist

An SEO Specialist who crafts an SEO strategy tailored to your hotel, compost, and local area. Use the latest technology to capture and monitor organic traffic for more bookings.

GuestTouch is the best decision I’ve made for this hotel so far.

"GuestTouch helped us generate reviews seamlessly from our guests. For hotels nowadays, we observed that some guests are increasingly using reviews as a threat/weapon or tool. The vast majority of our guests that had a great experience did not leave reviews, even when asked or solicited. This has changed now with GuestTouch. GuestTouch is the best decision I’ve made for this hotel so far."

Michael K, General Manager

GuestTouch makes it easy not having to worry about that aspect of the operations.

"GuestTouch has helped reduce the stress level associated with managing reviews and professionally engaging with guests on the various platforms. GuestTouch makes it easy not having to worry about that aspect of the operations. It easily pays for itself each month in time savings. It has been huge for our boutique portfolio. "

Kevin Thomas, Director of Operations

I appreciate GuestTouch and its team for what they do for us.

"Managing reviews daily is difficult for GM of a boutique property like us who has 100 other things to do. I appreciate GuestTouch and its team for what they do for us."

David Ramirez, Director of Sales

Review management with GuestTouch is much, much easier.

We have used several systems before, Review management with GuestTouch is much, much easier.

Vijay Patel, General Manager

I appreciate GuestTouch and its team for what they do for us.

"Managing reviews daily is difficult for GM of a boutique property like us who has 100 other things to do. I appreciate GuestTouch and its team for what they do for us."

David Ramirez, Director of Sales

Review management with GuestTouch is much, much easier.

We have used several systems before, Review management with GuestTouch is much, much easier.

Vijay Patel, General Manager

Reduce costs.

Increase Revenue.

Why wait?

Frequently asked questions

Which websites do you respond to reviews on?

We respond to reviews on all major platforms that influence and drives your bookings: TripAdvisor, Google My Business, Booking.com, Expedia and more! We also partner with some hotel brands to respond to brand website sruveys like Medalia, and are always working to include more platforms.

How quickly do you respond to reviews?

As soon as a review comes in, we begin to work on a response. Our hand-crafted tailored responses are typically ready to publish within 24 hours from when we receive the review. Then, responses will post as soon as you approve them or will post immediately if auto-approval settings have been configured.

Are your responses unique? Who is writing the responses?

Our responses are expertly tailored to the content of each review. Hoteliers can provide additional context and instruction. For example, you can tell us phrases you prefer to use for certain situations, so we can respond to reviews better. Addtionally, you have a full control on response with approval process and a way to provide additional input for each response if you need to.

What is the price of the review responses?

The plan starts from just $129/month. Packed with all the modern features you need to manage and grow your online reputation.

How do we approve or provide input for the review responses?

After we submit a response for review, an assigned person at your property can edit the response, send us comments or input, and approve the response. To save time, you can set up auto-approval. For example, you could auto-approve responses to 3-5 star reviews, but manually approve responses to 1-, 2 responses.

How do we get notified for responses and reviews?

We understand hoteliers and how busy they can be running the hotels. So we support a wide range of mediums to notify you for critical reviews and approvals: app, email, and even WhatsApp, we’ve got you covered!

Other GuestTouch Products You Might Be Interested In

Reputation Management

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Review Responses

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Guest Messaging

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Hotel Website 3.0

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