GuestTouch Reviews Solution + RMS Cloud
All in one reviews solution for modern hoteliers
    • Manage all your reviews in a single dashboard
    • Get more reviews seamlessly on sites customers love and trust
    • Collect guests feedback proactively
    • Personalize responses to every guest reviews

Everything you need to grow your property

Strategic Reports

Strategic management reports that keeps you ahead of the curve

Reports so good that your staff will love to read it. GuestTouch provides you with detailed review analytics giving hotels insights guest experience and identifies areas for operational improvements. Our simple to understand custom reports and comprehensive data enables hotels to leverage key insights to market your property.
Operational Insights

Actionable operational intelligence from all your guest reviews

Easy to understand operational insights from your guests’ reviews. Analytics engineered and designed to present the data in an actionable format – no need to invest valuable time to understand.

Improve hotel rankings

Improve your hotel rankings on OTAs, and get fresh reviews where they matter: TripAdvisor, Google

Generate great reviews across all major review sites to optimize your online presence. Quality matters, but so does quantity. GuestTouch’s integration seamlessly and get fresh reviews on sites like TripAdvisor and Google.

Fresh Reviews

Collect fresh reviews with instant review invite

Collect a review or feedback from guests in an innovative way that you prefer: Email, SMS, or automate it by connecting your guest journey with PMS integration.
Complete 360* Picture

See a complete 360* picture with PMS integration

See a complete picture of your guest feedback and reviews. Understand the context of the guest’s journey from booking to stays. Data brings richer context to each feedback and allows you to make better-informed decisions. All this is automated and presented to you in an easy to understand format.

Realworld Results

More than doubled direct conversion and 2x increase in website leads.

It just works! We have been able to eliminate our physical brochures completely, guests love it, especially now. It’s a very efficient operationally. We have more than doubled our reviews, and we get leads through our webchat every day.
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Ricky Patel,
Co-Owner and General Manager

Mountain Laureal Cabin Rentals

With Guest Messaging

With
Guest Messaging

293

Reviews

Before Guest Messaging

Before
Guest Messaging

74

Reviews

With
Guest Messaging

293

Reviews

Before
Guest Messaging

74

Reviews

Realworld Results

Great Product and Great Results!

Personalized service is key to our brand. Guests love the pre-arrival message and personalized check-in – GuestTouch messaging gives guests and us lots of conveniences to be able to connect and provide great service at all stages of their stay. Our reputation management has become a breeze with GuestTouch.
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David Desai,
Director of Operations

Mountain Laureal Cabin Rentals

With Guest Messaging

With
Guest Messaging

505

Reviews

Before Guest Messaging

Before
Guest Messaging

65

Reviews

With
Guest Messaging

505

Reviews

Before
Guest Messaging

65

Reviews

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Start growing with GuestTouch today

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