Drive property growth with GuestTouch
Generate more reviews, improve experiences, and acquire more customers
Everything You Need To Crush Your Reviews Game!
  • Monitor & Analyze
  • Multi user access
  • Monitor reviews from major sources and online channels
  • Smart alerts and feedback
  • Custom reports and summary notifications
  • WhatsApp notifications
  • Deep sentiment analysis actionable reports
  • Guest profiles to see full picture of your guest experience journey
  • Oops reports
  • Monthly performance report
  • Competitor intelligence reports
  • Group reporting
  • Guest Feedback and Reviews | Get More (and Better) Reviews
  • Interface with PMS for complete automation
  • Pre-arrival guest engagement email and Post-stay e-mail
  • Ready for use customized smart survey
  • Unlimited responses
  • Prevent possible poor reviews proactively
  • Collect internal guest feedback
  • Real time results (alerts and analytics)
  • Invitation by automated e-mail, QR, NFC or SMS
  • Option for automatic reminder
  • Own survey branding (logo, pictures, url's)
  • Sharing via TripAdvisor Google etc.
  • 360 view of your guest
  • SmartReview Respond
  • We respond to your reviews with complete personalization
  • Approve or easily provide input for your review, or you can simply put it on autopilot
  • WhatsApp, email and app notification to approve responses
  • Track every responses real-time right on your interface
  • Reviews Marketing | Showcase Your Reviews
  • Influence your website visitors: Showcase your best reviews automatically on your website
Reputation Lite
Drive business growth with GuestTouch
Multi User access
Google and TripAdvisor
Smart alerts and feedback
Custom reports and summary notifications
WhatsApp notifications
Deep sentiment analysis actionable reports
Guest profiles to see full picture of your guest experience journey
Oops reports
Monthly Performance report
Competitor Intelligence reports
Group Reporting
Interface with PMS for complete automation
Pre-arrival guest engagement email and Post-stay e-mail
Ready for use customized smart survey
Unlimited responses
Prevent possible poor reviews proactively
Collect internal guest feedback
Real time results (alerts and analytics)
Invitation by automated e-mail, QR, NFC or SMS
Option for automatic reminder
Own survey branding (logo, pictures, url’s)
Sharing via TripAdvisor Google etc.
360 view of your guest
We respond to your reviews with personalized way
Approve or easily provide input for your review, or you can simply put it on autopilot
WhatsApp, email and app notification to approve responses
Track every responses real-time right on your interface
Influence your website visitors: Showcase your best reviews automatically on your website

Most popular

ReputationPRO
Drive business growth with GuestTouch
Multi User access
Monitor reviews from major sources and online channels
Smart alerts and feedback
Custom reports and summary notifications
WhatsApp notifications
Deep sentiment analysis actionable reports
Guest profiles to see full picture of your guest experience journey
Oops reports
Monthly Performance report
Competitor Intelligence reports
Group Reporting
Interface with PMS for complete automation
Pre-arrival guest engagement email and Post-stay e-mail
Ready for use customized smart survey
Unlimited responses
Prevent possible poor reviews proactively
Collect internal guest feedback
Real time results (alerts and analytics)
Invitation by automated e-mail, QR, NFC or SMS
Option for automatic reminder
Own survey branding (logo, pictures, url’s)
Sharing via TripAdvisor Google etc.
360 view of your guest
We respond to your reviews with personalized way
Approve or easily provide input for your review, or you can simply put it on autopilot
WhatsApp, email and app notification to approve responses
Track every responses real-time right on your interface
Influence your website visitors: Showcase your best reviews automatically on your website

ReputationPro + With Responses

Drive business growth with GuestTouch
Multi User access
Monitor reviews from major sources and online channels
Smart alerts and feedback
Custom reports and summary notifications
WhatsApp notifications
Deep sentiment analysis actionable reports
Guest profiles to see full picture of your guest experience journey
Oops reports
Monthly Performance report
Competitor Intelligence reports
Group Reporting
Interface with PMS for complete automation
Pre-arrival guest engagement email and Post-stay e-mail
Ready for use customized smart survey
Unlimited responses
Prevent possible poor reviews proactively
Collect internal guest feedback
Real time results (alerts and analytics)
Invitation by automated e-mail, QR, NFC or SMS
Option for automatic reminder
Own survey branding (logo, pictures, url’s)
Sharing via TripAdvisor Google etc.
360 view of your guest
We respond to your reviews with complete personalization
Approve or easily provide input for your review, or you can simply put it on autopilot
WhatsApp, email and app notification to approve responses
Track every responses real-time right on your interface
Influence your website visitors: Showcase your best reviews automatically on your website
Reputation Management
Next Generation Reputation Management
Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically.
95% of bookings are influenced by reviews.
Frequently Asked
Questions
Absolutely. Our Customer Success team is always standing by to help you find the best package to suit your needs.
All that matters for the travel industry from TripAdvisor, Booking, Expedia, Google and more!
Each trial plan comes with unlimited access to all your reviews, unlimited users, and full access to the plan that you choose. Simple request the trial and our team will get you setup! There’s no software to download.
All that matters for the travel industry from TripAdvisor, Booking, Expedia, Google and If you are a franchise- you can connect your Medalia as well! To learn more about our cutting edge response technology, Click here > “link this to response page”
Yes, there are discounts for multiple locations.

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