Create Your Personalized Guest Journey
An all-in-one platform to manage your guest journey
Discover Possibilities
PRE ARRIVAL
Create your personalized guest journey
Customize and automate the pre-arrival messages. Send key details, updates directly to your guests.
Check-In
Create a unique personalized guest experience
Connect with your guests. Automate personalized check-in messages, send key details, share amenities page, and much more!
In-stay
Deliver excellence with convenience
Convenient and efficient guest messaging to deliver top-notch service during the stay.
Check-out
Collect guest feedback and reviews
Easily collect feedback and reviews from your guest.
Post-stay
Connection beyond a single stay
A direct communication channel that allows customers to connect with you beyond their stay.
Other Features
Staff Messaging
Empower your team to work more efficiently
Increase direct bookings
Engage with your website visitors and increase direct bookings with a customizable website chat. Use your logo, and color scheme to fit your brand
Speak your guest's and staff's language
Two-way translation for your guests and staff members, so everyone can speak the language they prefer
Revenue Optimization
Uncover your revenue streams
Market, sell, and upsell with one of a kind hotel amenity and marketplace pages.
We’re here for you. Any time.
We’re more than just a software company – we’re your trusted partner, and here to help you succeed. When you join GuestTouch, you’ll get one-on-one training with an Onboarding expert. Our support team will provide you with hands-on support anytime, anywhere, at no extra cost.
Realworld Results
More than doubled direct conversion and 2x increase in website leads.
It just works! We have been able to eliminate our physical brochures completely, guests love it, especially now. It’s a very efficient operationally. We have more than doubled our reviews, and we get leads through our webchat every day.
Ricky Patel,
Co-Owner and General Manager
With Guest Messaging
With
Guest Messaging
293
Reviews
Before Guest Messaging
Before
Guest Messaging
74
Reviews
With
Guest Messaging
293
Reviews
Before
Guest Messaging
74
Reviews
Realworld Results
Great Product and Great Results!
Personalized service is key to our brand. Guests love the pre-arrival message and personalized check-in – GuestTouch messaging gives guests and us lots of conveniences to be able to connect and provide great service at all stages of their stay. Our reputation management has become a breeze with GuestTouch.
David Desai,
Director of Operations
With Guest Messaging
With
Guest Messaging
505
Reviews
Before Guest Messaging
Before
Guest Messaging
65
Reviews
With
Guest Messaging
505
Reviews
Before
Guest Messaging
65
Reviews