To respond to a negative review properly is the key for the hotels to get over the problem of incurring negative reviews which present an opportunity to leave a good impression on the readers alongside focusing on problem areas
Review Responses Archives | Guest Engagement & Complete Review Response Solution for Hotels | GuestTouch
How to Respond to Some Of The Most Common Hotel Reviews During COVID-19 (With Real Examples)
Common hotel reviews during COVID-19 covers a range of miscellaneous aspects. Be it in terms of safety, bad neighborhood, poor staff service or negligence in following safety protocols, etc. respond to these reviews on the go:
How to Respond to the Breakfast Related Hotel Reviews During COVID-19 (Real Examples)
Breakfast related hotel reviews might be seeing an extreme dissatisfaction right now from guests if you have temporarily disabled the breakfast service in your hotel due to COVID-19. Here’s how to tackle them:
How to Respond to Hotel Reviews Regarding Cleanliness During COVID-19 [Use Cases]
Responding to hotel reviews regarding cleanliness might appear to be a bit of a diversion from your usual review response etiquette. So, here is how to respond to the guests’ cleanliness complaints like a pro:
How To Respond To COVID-19 Hotel Guest Reviews
This article on COVID-19 hotel guest reviews comes with sample responses which will help you in providing accurate answers to your guests’ queries during such a crucial time!
How to Respond to the Reviews On Google (With Steps & Images)
This article gives a step-by-step procedure followed by images on Google Review Responses.
The Positive Sandwich Method For Responding to Online Reviews And How to Move Beyond That!
This article explains the positive sandwich method in detail as one of the effective strategies while responding to Online Reviews and at the same time suggests how to move beyond that to avoid canned responses.
How to Respond to the Reviews On Expedia (Expedia.com & Hotels.com)
Expedia reviews are important! But responding to each of them is even more important. In this article, we walk you through a handy process of how to respond to the reviews on Expedia & Hotels.com
Best Practices For Responding to Online Reviews (With Templates)
This article provides tips and insights on things one should avoid doing while drafting a hotel review response.
How to Respond to the Reviews On Booking.com (Steps)
In this article, we walk you through a step-by-step tutorial on how to respond to the reviews on Booking.com with zero difficulties!
