February 1, 2021
This articles emphasizes the importance of applying a review widget as social proof on hotel website to boost the conversion and overall ranking.
Now and post COVID-19, guests would still be apprehensive to travel. For hotels to instill confidence in guests, it is important that they are rendering contactless service. Here’s how hotels can provide a contactless service seamlessly:
This guide showcases the various stages in the hotel guest journey and elucidates on each of them with information, illustration and right tools to help a hotelier provide his/her guests an exquisite experience.
Hotels can use WhatsApp strategically at the vital touchpoints to communicate effectively with the guests throughout their journey. This article elucidates just that with some amazing real use cases.
This article talks about the current steps and strategies that show how hotels can prepare for a strong comeback post COVID-19, restoring things to their original state, even if at a slow-pace.
Fresh hotel reviews are more likely to give an accurate representation of the experience at your property to the guests. This article talks about the importance of keeping the consistent review flow going followed by examples and screenshots.
This article elucidates the various types of WebChat for your hotel website along with their pros and cons and also stresses upon the importance of using a Hybrid WebChat to provide a perfect guest experience.
This article talks about how the hoteliers can make an effective use of their Hotel Guest Messaging to provide a safe and healthy stay to their guests during the Coronavirus outbreak.
Hotel Coronavirus Cancellation & Refund might not be too shocking for a hotelier given the present situation. Here’s how to take the help of the OTAs to combat this:
This article explains how the Hotel Coronavirus Communication can be used effectively to adhere to social distancing and to provide the guests with a seamless experience even in such crucial times. Here are a good amount of templates and examples too to make the point clear:
This article gives out some of the most essential and practical tips to keep your hotel business going by still being able to drive more hotel booking amid Coronavirus.
To add your hotel to Google is a prerequisite for getting started to gain more customers and for increased optimization. How to do it? This article explains just that.
GMB listing is essential for every hotel to make itself known to its visitors and to give our more information about its amenities, location and overall service. This article will walk you though the various steps of adding your website on Google.
To claim listing on TripAdvisor is something that every business is on the look-out for and with these steps, you will be able to do it successfully.
This article rolls out the benefits of a Text-PMS unification with template examples and scenarios, alongside suggesting the ways to achieve the same.
This article explains the solution that one can opt for in case of the TripAdvisor review removal.
This articles chalks out the steps which one can follow to remove a fake review in addition to how to get a TripAdvisor review removed.
This article presents a few effective steps on how to combat with the Unreliable Google reviews.
This article explains the ways in which you can reach out to Google and the steps that you can take for Google review removal.
This articles gives out a few easy steps and tips on Booking.com review removal
Expedia feedback carries a lot of weight and this article will help you take the necessary steps to raise the volume of reviews on this platform!
With TripAdvisor management centre focusing a lot on how reviews are important, it is important ton upkeep the generation of feedback and here’s how to do it effortlessly:
Booking.com increased reviews are a great boost to increasing your online presence. Here’s how to do it in the blink of an eye.
This articles presents some of the most effective steps that can aid you in increasing reviews on Google.
This article gives out information on CCPA and suggests the ways in which a hotel compliance with CCPA could be achieved.
This article is all about how one can reach out to Expedia asking for review removal on Expedia and Expedia subsidiaries.
This article talks about how one can achieve the TripAdvisor Certificate of Excellence for their business with the help of TripAdvisor Management Centre and other quirky tips.
This article explains the ADA and the significance of the ADA Compliance for hotel websites keeping in mind the convenience of the disabled guests.
This article gives a step-by-step procedure followed by images on Google Review Responses.
This article explains in detail the ‘pre-arrival’ as an essential touchpoint and also gives out the ways in which you enhance that to provide your customers an excellent guest experience.
This article talks about how messaging boosts operational efficiency at hotels by using various message types to show how properties can resort to automation, thereby cutting down on the traditional manual effort and expedite their operations for providing a personalized guest experience!
This article enlightens the hoteliers about how to use guest messaging to delight guests at every step of the journey for an enhanced, personalized experience.
This article talks about the benefits of Guest Messaging with real hotel guest journey messages at every touchpoint to help you carry on the communication with your hotel guests most effectively!
This article talks about the importance of avoiding bad hotel reviews with practical steps and tips to help the hoteliers in tackling this Herculean task!
This article talks about the immense benefits that properties derive from having a business listing on TripAdvisor.
To respond to a negative review properly is the key for the hotels to get over the problem of incurring negative reviews which present an opportunity to leave a good impression on the readers alongside focusing on problem areas
This article talks about the circumstances under which a property is eligible to report a fake or negative review and lists out certain procedural details which are necessary while seeking TripAdvisor’s support!
This article talks about the importance of maintaining a hotel’s online reputation over the various platforms along with some useful hacks, tips and quick fixes to help hoteliers proceed in the required direction with a more positive and practical approach!
This short article indicates the important and immense benefits of Google’s Business Messages service for hotels, the implementation of which can expedite communication, reduce average handle time, drive more bookings and work wonders for your business.
This comprehensive guide gives detailed insights into guest feedback strategy for hotels along with how to procure feedback through traditional and modern methods and when to procure it. There is more to be known and this guide is for the new-age hoteliers to get everything in one document from A-Z!
This article talks about the concept of the hotel reputation management and emphasizes the importance of managing it with each passing day.
This article covers all the basics on online reputation management for hotels, right from how to track and measure it to how to manage it consistently across all channels
This article emphasizes the importance of automation to meet the evolving guests’ expectations by relying on an automated messaging service like hotel guest messaging (with examples for every stage)
This article explains the importance of pre-arrival stage in the guest cycle by presenting some strategic message examples at every touchpoint for a stellar pre-arrival experience.
This article talks about the importance of deploying guest messaging at every step of the guest journey to collect leads, drive sales and boost conversions by means of integration and various other practical solutions
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